Privacy Policy

Introduction

Welcome to Dispatch Contacts. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our website and services. By accessing or using Dispatch Contacts, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services to you.

  • Personal Information You Provide: When you register for an account, subscribe to our services, or interact with our platform, we may collect personal information such as your:
    • First Name
    • Last Name
    • Email Address
    • Phone Number
    • Billing Information (processed by third-party payment processors, we do not store full payment card details)
  • Usage Data: We may also collect information on how the service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Contact Data: Information related to the carriers you add to your contacts, including their DOT_NUMBER, Legal Name, physical address details, email, and telephone.

How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To manage your account and provide you with access to our features
  • To process payments and send you invoices
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To personalize your experience on our platform

How We Share Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party service providers to monitor and analyze the use of our Service, to process payments, or to contact you. These third parties are obligated not to disclose or use your information for any other purpose.
  • For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • For Legal Reasons: We may disclose your personal data in the good faith belief that such action is necessary to:
    • Comply with a legal obligation
    • Protect and defend the rights or property of Dispatch Contacts
    • Prevent or investigate possible wrongdoing in connection with the Service
    • Protect the personal safety of users of the Service or the public
    • Protect against legal liability

Data Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification (to have your information corrected if it is inaccurate or incomplete).
  • The right to object to our processing of your Personal Data.
  • The right of restriction (to request that we restrict the processing of your personal information).
  • The right to data portability (to receive a copy of your Personal Data in a structured, machine-readable, and commonly used format).
  • The right to withdraw consent at any time where Dispatch Contacts relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: